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Frequently Asked Questions

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  2. Is my computer worth fixing? The answer depends on many factors. Some things to consider are:

    • How old is it?

    • What do you use the computer for?

    • Does it meet your current needs?

    • How much will it cost to repair?

    While we would love the opportunity to repair every computer, sometimes it is smarter to replace rather than repair. Call us and we will help you make an intelligent decision for free.                     

     

  3. Can you give me an estimate over the phone?  We can give estimates for upgrades provided that you supply accurate information about your computer configuration and the desired upgrade. Estimates for undiagnosed problems are obviously more difficult. However, we can usually provide a best and worst case scenario price.      

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  5. My computer stopped working and I have decided to replace it. However, I have data on the hard drive that I really need. Can A Friendly Geek recover this data? We can usually recover your data.

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  7. Do you service Apple computers?  We do not service Apple products at this time.  

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  9. My operating system is Windows 98 (or Windows Me). Should I upgrade to a newer operating system? Microsoft ended support for Windows 98 and Windows Me on July 11 2006. One of the results of this action is that Microsoft will no longer provide security updates for these operating systems. If you access the Internet through a Windows 98 or Me based machine, A Friendly Geek recommends upgrading to Windows XP. 

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  11. Should I upgrade to Windows 7? Windows 7 is a great improvement over Vista. For that reason, upgrading from Vista to 7 is advised.  If you currently run XP, we recommend that you continue using XP until you purchase a new computer.

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  13. Will my computer run Windows 7? Run Microsoft's Windows 7 Upgrade Advisor. This program will scan your system and create a report of any compatibility issues.     

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  15. Do you sell computers? We do not sell computers. However we can provide assistance in helping you choose a new computer based upon your specific needs. We also provide onsite setup and software installation for your new computer.

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  17. I have more than one computer. Is it possible for these computers to share a printer and Internet access? Yes. A Friendly Geek can install a wireless network that will allow your computers to share Internet service and devices such as a printer.

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  19. Are wireless networks safe? Will someone outside my home or office be able to access my network? While nothing in this world is 100% safe, a wireless network provides a reasonable level of security if it is properly setup. 

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  21. What brands of personal computers do you service? We service all brands of PCs. We do not service Apple at this time.

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  23. Do you service printers and monitors? We only address software related issues concerning printers and monitors.

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